Q&A: How do you manage managers?

How do you reach across the different regions or offices of your company to find out what your managers are up to? How do you hold them accountable? In this week’s Q&A video, I talk about how we’ve shifted our attention at Cisco from the outcomes managers deliver to the means of those outcomes. I share our approach to rituals, data, and a few other things, too.

Be sure to keep your questions coming in the comments below and I will address them in a future video.

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Episode Two


Episode Four:


Episode Sixteen

Which Skills Matter Most

Episode Seventeen

Where We're Going Next